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FAQ

Shipping

 

All packages will be sent through EMS (Express Mail Service) through the Japan Post. Your package will most likely get to you within a week.

Tax



8% sales tax is included in all the listed prices. You may be subjected to additional taxes in your home country.

Payment
 

All payments will be complete through PayPal.​

Return Policy

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Returns

 

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs

are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your

refund.

 

 

If you have any further questions, feel free to contact us.

Concept

The Concept of The Ichi Store 

 

Through skilled production utilizing Japanese themes, we apply artistic designs to practical items, believe in the balance of functionality and artistic beauty, and create high-quality products with precision.

 

The Ichi Store is a web shop that produces and ships globally from Tokyo.

For more information, feel free to contact us.

Contact

If you would like to receive a quote for your design project, discuss any design, review, you can e-mail us with a project brief or to arrange a call, or send a message using the form below.

We will get back to you as soon as possible.

4-30-14-102 Yoga, Setagaya-ku,

Tokyo 158-0097, Japan

Tel: +81 (0)80-9653-3448

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